Private Logistics Transfer Centers
Third-Party Logistics Warehouses
Free standard shipping is available for orders shipped within the contiguous 48 United States.
We currently ship only to the contiguous 48 United States. We do not ship to Alaska, Hawaii, PO Boxes, mailbox addresses, APO/FPO addresses, or other non-standard delivery addresses.
Most in-stock orders are processed and shipped within 1–5 business days after order confirmation, unless otherwise stated on the product page.
Small and medium-sized packages usually arrive within 3–7 business days after leaving our warehouse. Large or special-handling items may take 10–14 business days.
Once your order ships, a tracking number will be sent to your email.
Business days are Monday through Friday, excluding weekends and holidays.
SuncentAuto ships orders through trusted carriers such as FedEx, DHL, USPS, and UPS. Available shipping methods may vary depending on the product type, package size, warehouse location, and delivery address.
Most performance parts and accessories ship by ground service only. Overnight and two-day shipping are not available for most performance parts and accessories.
Estimated delivery times shown on our website are for reference only. Actual delivery may be affected by carrier delays, weather, holidays, warehouse processing time, package size, or delivery location.
Some orders may ship from different warehouses. If your order includes multiple packages, you may receive more than one tracking number.
Oversized, heavy, or specially packaged items may require additional processing time or special shipping arrangements.
If your order requires extra shipping charges or special confirmation, our team will contact you by phone or email before shipment.
Please inspect your package and items carefully after delivery.
If you receive a damaged, missing, or incorrect item, please contact us immediately so we can review the issue and provide next steps. SuncentAuto is not responsible for damaged, missing, or incorrect items reported more than 45 calendar days after delivery.
All products are shipped under FOB shipping point terms. Once the carrier accepts the package, ownership of the products and the risk of loss transfer to the customer.
SuncentAuto is not directly responsible for lost or stolen packages after carrier pickup, but we are happy to assist you with filing a claim with the shipping carrier.
If your full shipment has not arrived within two full business days after the carrier’s estimated delivery date, please contact us as soon as possible. Lost package claims must be submitted within 30 days of the shipment date.
For questions about shipping, tracking, or delivery status, please contact our customer support team.
Email: support@suncentauto.com
Phone: 1-626-548-6689
Support Hours: Monday–Friday, 9:00 AM–5:00 PM EST
Warehouse Address: 2000 W. Baseline Rd, Rialto, CA 92376 (Note: This is not a return address. Please contact us before sending any return.)
