SuncentAuto Wallet Agreement

Latest revision: Mar 27, 2024

SuncentAuto Wallet Service Agreement (hereinafter referred to as the agreement) is a contract between you and suncentauto.com, and governs your use of all SuncentAuto Wallet Services.

1. Declaration and commitment

1.1 Before you accept this Agreement or begin to use SuncentAuto Wallet Services, please read all the contents of this Agreement carefully (especially those in bold format). If you do not agree with the content of this agreement or understand the interpretation of the terms of suncentauto.com, please do not accept this agreement and discontinue using the service. If you are confused about the terms of this agreement, please inquire through our customer service channels, and we will explain the contents of the terms to you.

1.2 You agree that if suncentauto.com needs to change or modify this agreement, it must be announced in advance and published publicly on our website, and the announcement will take effect immediately after the announcement was public for a week; if you continue to use the SuncentAuto Wallet service after the change of the content announcement of this agreement has entered into force, it means that you have fully read, understood and accepted the changed agreement content, and will also obey the changed agreement content while using the SuncentAuto Wallet service; If you disagree with the contents of the change agreement, you should stop using the SuncentAuto Wallet service before the change takes effect.

1.3 When you use the SuncentAuto Wallet service, you should know and bear all the transaction risks associated with it.

1.4 You confirm that if you are using SuncentAuto Wallet, then you grant us an irrevocable right to solve issues that involve all your transactions on suncentauto.com according to the agreement. You shall completely follow the agreement as well as the rules and the guidance provided by suncentauto.com.

2. Definitions and explanations

2.1 Websites:Refers to suncentauto.com and its APPs.

2.2 Top-up(or Recharge):You apply for a SuncentAuto Wallet account and recharge into SuncentAuto Wallet by websites for website's consumption. The minimum recharge amount is $100.

2.3 Refund transfer into recharge:When you make a successful refund application, you can choose to transfer your refund into SuncentAuto Wallet recharge amount for websites' consumption.

2.4 Withdraw after recharge: Only the portion of your balance that was topped up via bank/PayPal or other online transfers can be withdrawn. By default, the funds will be returned according to the original path of the recharge channel. You can also choose another bank account, PayPal, or another financial institution which is supported by suncentauto.com. If the balance was increased due to refunds from suncentauto.com to your online wallet, that portion cannot be withdrawn. The minimum single withdrawal amount is $10. The maximum single withdrawal amount is the total withdrawal amount in the account.

2.5 Available Balance: The amount in the SuncentAuto Wallet Account that can be used to purchase goods.

3. SuncentAuto Wallet service and operation specifications

SuncentAuto Wallet service (or "this service") is the recharge and consumption service provided by suncentauto.com and is entrusted by you, this service includes but is not limited to:

3.1 Online recharge: You agree to upload the remittance voucher (see the voucher example) to the SuncentAuto Wallet recharge page on the website after you complete a remittance, at the same time, you authorize suncentauto.com to recharge your SuncentAuto Wallet amount which is equivalent to your remittance amount (Exchange rates are calculated at the bank rate when you completed the remittance).

3.2 Refund transfer into recharge: When you have made a successful refund application, you can choose to transfer your refund to your SuncentAuto Wallet recharge account for website consumption.

3.3 Withdraw after recharge: You can apply for the SuncentAuto Wallet to be transferred to the bank card account, PayPal, or another third-party payment account. And you can receive a receipt from suncentauto.com.

3.4 Query: Your SuncentAuto account records will be all saved by us. You can log in to your suncentauto.com account to query your SuncentAuto Wallet transaction records and SuncentAuto Wallet balance.

4. SuncentAuto Wallet

4.1 Registration-related

You need to use your e-mail as the login name of your suncentauto.com buyer account. Moreover, the login name above would be regarded as the login information of SuncentAuto Wallet. You agree that:

4.1.1 You should accurately provide and update your e-mail address so that suncentauto.com can timely and effectively contact you. If any changes need to be updated, you should update it under suncentauto.com's requirement.

4.2 Account security

You will be responsible for all operations and behavior of using the account as well as the password and check code. You agree that:

4.2.1 Suncentauto.com identifies your command through your login name and password. You should keep your login name, password and identity information private. You are totally responsible for losses relating to leaked passwords and leaked identity information.

You shall promise that you don't reveal your SuncentAuto Wallet login name, password and identity information to anyone else, and you shall promise that you do not use other people's login name or password.

Suncentauto.com may also make use of the service provided by other products or devices to identify your command. You shall confirm that the products or devices are under your control. If not, you shall be charged with loss.

4.2.2 According to user habits on computers, mobile phones, and other electronic devices, we may set a different mode of login or take other measures to confirm your behavior.

4.2.3 You agree that if you found someone fraudulently has used or stolen your login/password or any other circumstances without lawful authority, or the loss of mobile phone or other equipment associated with the account or other risks that may endanger the security of the account funds, you shall immediately notify suncentauto.com in an effective way and apply suncentauto.com to suspend the relevant service. Suncentauto.com shall not and will not be responsible for any loss, damage or other adverse consequences caused by your failure to comply with this agreement. You understand that suncentauto.com will take some reasonable time to react to your request and suncentauto.com has no liability for the losses caused by your misconduct.

4.2.4 You confirm that you are responsible for your account. Moreover, only you can use this account. The account is non-transferable, non-grant, and non-inheritable. However, the relevant property rights and interests remaining in the account can be inherited.

4.2.5 Due to the need for operational and transaction security, suncentauto.com may temporarily stop providing or limit some functions of the service, or provide new functions. The functions may reduce, or increase, if you still use the service, then it means that you still agree with this agreement whether the agreement changes or not.

4.2.6 Suncentauto.com has the right to figure out whether you are requesting a valid transaction and the purpose of your transactions. You should provide the true, comprehensive and accurate information if asked by suncentauto.com; if suncentauto.com has reasonable grounds to suspect that you have provided false transaction information, suncentauto.com has the right to temporarily or permanently limit the part or all of the functions of the product or service you are using.

4.2.7 Suncentauto.com is not a bank or financial institutions, and the service does not belong to any financial business. So all cash transfers are achieved through an intermediary bank and refunds need a reasonable amount of time to arrive in your bank account. The transit time is based on the regulation of the bank.

4.2.8 You understand, based on the relevant laws and regulations, for any service under this agreement, suncentauto.com do not provide any guarantee, loaning. No form of financial services is provided, and the SuncentAuto Wallet account amount is only used to purchase merchandise on this website or return it to your bank account.

4.2.9 Any loss caused by your fault shall be undertaken by yourself, including but not limited to:didn't operate your SuncentAuto Wallet account in accordance with the transaction rules and payment prompt operation, not timely trading operations, forgotten or leaked passwords, passwords are cracked by others, your computer is invaded by others.

5. Bank transfer fee

5.1 When you finished offline recharge payment, suncentauto.com will bear the procedure fee of remittance charged by the bank and suncentauto.com will arrange the equivalent amount to your SuncentAuto Wallet according to the amount of your recharge.

5.2 When you ask suncentauto.com to refund your SuncentAuto Wallet remaining amount to original payment account under the situation of §2.4, suncentauto.com will arrange the transfer in accordance with the ratio of your recharge remaining, and you promise that the cash transfer procedure fee is borne by you.

6. Account exception and handling

You shall confirm that SuncentAuto Wallet history transaction data is based on SuncentAuto Wallet records. If you have objections to such data, you should raise an objection to suncentauto.com within 30 days from the date when your SuncentAuto Wallet data changed, and please provide the relevant evidence for verification by suncentauto.com. Otherwise, it will be regarded as you agreed with the data.

7. SuncentAuto Wallet service usage restrictions

7.1 When you use this service, you should abide by the relevant laws and regulations of the People's Republic of China, the laws and regulations of your country or region and the relevant international practices, only applicable to this website consumption.

7.2 You understand and agree, when the following conditions exist, suncentauto.com has the right to suspend or terminate all or partial service of your SuncentAuto Wallet account and has the right to restrict part or all of the functions of the products or services you use ( including but not limited to take measures such as cancel the transaction or adjust accounts to restrict the funds under the name of these accounts and transactions in the way). Moreover, suncentauto.com will notify you by Email. You should pay close attention to it in time:

7.2.1 According to the agreement;

7.2.2 According to the provisions of laws and regulations and legal documents;

7.2.3 The behavior of using SuncentAuto Wallet service is suspected of violating national laws, regulations and administrative regulations;

7.2.4 Another user recharges your account by mistake and may cause you to have funds that are not yours;

7.2.5 You have been complained about by others;

You can appeal with us through your registered email, providing necessary supporting documentation if required. If suncentauto.com believes that the abnormal situation can be settled or the abnormal situation is legal, then suncentauto.com will remove payment restrictions or account limitations within 5 days from the date the problem is fixed up.

8. System interrupt or fault

If Suncentauto.com is unable to offer its services properly due to the following situations, suncentauto.com does not assume liability for damages, including but not limited to the following situations:

8.1 Suncentauto.com has announced in advance that the system needs downtime for maintenance.

8.2 Telecom equipment fails to transmit data.

8.3 Service interruption or delay caused by typhoon, earthquake, tsunami, flood, power failure, war, terrorist attacks, and other force majeure factors.

8.4 Service interruption or delay caused by a hack or malicious attack, technical adjustment or failure of telecom department, website upgrade, bank problems and so on.

Rest assured, SuncentAuto will endeavor to minimize the impact of unforeseen circumstances on you as much as possible.

9. Scope of liability and limitation of liability

9.1 Suncentauto.com is only responsible for the scope of liability listed in this agreement.

9.2 Users voluntarily provide SuncentAuto Wallet user's information. Suncentauto.com can not guarantee that the information is accurate, timely and complete. You should be responsible for your own judgment.

9.3 When suncentauto.com is permitted by law, suncentauto.com takes no responsibility for any indirect, punitive, special, derivative losses related to this agreement or caused by this Agreement (Including loss of business, loss of revenue, loss of profits, loss of goodwill, loss of usage data, and loss of other economic benefits).

10. Intellectual property right protection

10.1 All content on this site, including but not limited to literary work, pictures, files, information, materials, website architecture, website picture arrangement, web design and intellectual property rights, suncentauto.com or our affiliated companies has the legal rights according to the law, including but not limited to trademarks, patents copyrights, trade secrets and so on.

10.2 Without suncentauto.com or the affiliates written consent, no one can use, modify, copy, publicly disseminated, change, publish or make public the procedures or contents of this website.

10.3 You shall know it is your obligation to respect intellectual property and you should be liable for damages if you violate it.

11. Application and jurisdiction of law

The validity, interpretation, change, execution and dispute resolution of this Agreement shall be governed by the laws of People's Republic of China. Disputes arising from this Agreement shall be governed by Shenzhen International Arbitration Committee.